The real-estate industry is all about developing the right connections and surpassing your potential by understanding the rapidly changing dynamics of the industry. Many agents and property managers face challenges in reaching out to a wider array of clients because they are unable to develop effective networks. Cooperative and joint-real estate systems go a long way not only in maximising the success rate of property managers but also in improving customer satisfaction, helping you build a relationship that is based on mutual trust and respect. Silver Service Real Estate is a cooperative real estate company that emphasises the empowerment of property managers and customers while fostering long-term business relationships.
Many agents prefer to go at it alone while thinking they will be better off without a network mostly because they are unaware of the unlimited benefits that come attached with working with an established firm.
Cooperative real estate teams offer the expertise, experience, and networks that enable property managers to maximise their potential while establishing a strong industry presence. The exposure derived from cooperative real estate teams significantly surpasses the limited outreach of individual agents and managers.
The overall benefits and proactive approach of a stable brand in the market would surely help real estate managers to attain beneficial results in both the short and the long run. The perks of being associated with a formidable brand can only be attained when you will combine your efforts with a proactive brand. The services and approach of Silver Service Real Estate are easy, welcoming and built on trust and teamwork, which makes it easy for different individuals to adapt.
The property agents with our business platform can boast up their capabilities and they can also alleviate their margins through our productive deals. Similarly, the enhanced setup of customers would not only benefit the organization but it would also give an added advantage to every other person associated with this brand.
Chat to one of our team members now and learn how you can be a part of this close-knit professional network.
Melbourne is one of the highest subscribers of AirBnb properties, attracting a lot of property investors to turn to short stays for higher rental yields.
Of course when attracting more business, the responsibility is increased, and if managed well it can prove to be beneficial to not only to the investor but the community as whole.
Silver Service Real Estate has been in this business for more than 50 years and we pride ourselves for providing the best service to our clients which also resonates with our principles and benefits the community at large.
In this article we we talk about a few myths about short stays and AirBnB properties and answer some frequently asked questions.
Myth 1 – Short Stays are illegal:
Short stay is legal, offering a property for a minimum 1-night stay is not illegal, though we at Silver Service do not recommend that a property be offered for less than 4 or 5 night stay (our minimum terms are 7 nights but we will offer a minimum of 4 or 5 nights if the timeframe is available between guest stays).
Though not illegal, the vast majority of issues caused by a short stay e.g. noise disruption, damage to common property, misuse of building services etc are mainly due to poorly managed and monitored 1-2 night stays. Certainly, when its managed poorly this is where an investor’s pursuit of a higher rental yield can be argued to be at the cost of others, notably neighbors and Owners Corporations.
Myth 2 – Short Stays are young people looking for a party venue.
Predominantly short stay guests represent a significantly broader demographic. Short stays attract Tourists, visiting professionals on short term contracts, some are even locals who are in between long term residences, visiting from interstate or even production companies requiring housing for key cast and crew members through to people requiring specialist health care… are a snapshot of people who are in the market for secure quality short term stays.
AirBnB was created to provide an immersive global community, for people of all backgrounds wanting a local experience. Where people are seeking to be pampered or to party, they generally fall outside of the service offering of Silver Service Boutique short stay.
Though 1-2 nights as a minimum offering does increase the risk of attracting irresponsible thrill-seekers. We do our best to vet such and steer them towards other accommodations. Depending on the intentions or needs of a prospective short stay guest, we recommend them to seek out these alternatives.
Myth 3. A Short Stay Landlord is simply motivated by higher yield.
For over a decade we have worked very closely with our clients, we know them all very well. Hand on heart we can say categorically that the Landlords of Silver Service Real Estate Boutique Short Stays truly do care about the effect their endeavours have on their neighbours, building and their own property.
At the end of the day our Landlords look to the long term opportunity of their investment and are not motivated by a short term return that could impact their properties value and or the buildings value.
Badly managed short stay properties can require a lot of maintenance and turn the “short term return” to a long term cost.
Silver Services Boutique short stays are delighted to have positive engagement with all of the buildings/Owners Corporations that we interact with and, we receive regular referrals from building managers who are being approached by potential short stay landlords.
We agree that some Landlords are motivated predominantly by the commercial nature of their investment property, and many don’t care for the impact their endeavors cause – again this is not our clients at Silver Service Real Estate, nor is it the type of business activities we engage with.
Myth 5. Easy money.
As a licensed estate agency with over 50 years combined experience, we bring a higher level of rigor and process to rentals for short stay than the average person managing their own property. We have taken on Short Stays in this area of management because our valued clientele have asked us to do so.
The results for the past few years have been overwhelmingly positive for both the guest, building and landlord alike.
We regularly receive feedback from our happy clients on AirBnB and google reviews praising us for the quality of service provided, the ease of the location and how readily available all the amenities are from the apartments we let. Short stays have now become more popular option for business, individuals and professionals due to the comfort, flexibility and the ease of booking.
We are delighted to share with you many of the posts and recommendations we have as displayed on our website, AirBnB and across social media. However, if our clients wish to stop offering short stays, we will remove our representation. We are a real estate business that is now, gratefully, enjoying its second decade of service.
We would be happy to discuss any questions you may have about the short stay marketplace, we welcome your enquiry to help you understand the truth.
Summer is almost here, and before we get carried away with hosting all those backyard BBQ’s and having picture perfect high-teas, we need to get cleaning up the winter weeds and planting those flowering plants to get the garden in full bloom.
To help you make the best of this spring weather, we’ve compiled a list of To-do’s to bring your garden to life;
Fertilise – Start with an Organic based fertilisers. They help new growth and flowering. Liquid fertilisers are a great way to add nutrients to your plants.
Prune your Shrubs – Early spring is a great time for pruning. Spring pruning triggers new growth, and helps to prevent disease issues.
Removewinter mulch – Once the temperature starts to warm up in the spring, you can remove any winter mulch you may have added over your sensitive plants last fall.
Clean up the vegetable garden – Pull out any dead vegetable plants that you didn’t get around to removing last fall. Try to remove as much of the plant debris and roots of the plants as you can as you clean up your vegetable garden beds.
Remove those weeds – Spring is a great time to get a jump on garden weeds, and pull them before they have time to become established. Weeds are easy to see in the spring before all the perennial plants start filling in. Hand weeding and using a good thick layer of mulch will not only keep weeds at bay, mulch helps maintain soil temperatures and soil moisture, providing plants with the support needed to grow and perform better.
Maintainyourlawns – For the ideal summer lawn, start weeding and feeding today. To keep it looking its best, top dress any bare patches in the lawn, watering in well. Spray with selective weed killer. Fertilising your lawn in the spring will also help it maintain its vibrant green colour and help maintain moisture during the hot summer months.
Pest and disease – A good horticultural oil will help keep plants pest and disease free. Saturate the plant and repeat in two weeks for best results. Treat all types of plants with a horticultural oil every fortnight to keep them bug free.
Pot seedlings – If you enjoy hanging baskets or pots of flowers, now is the time to plant flowering seedlings in them so they will be ready for Christmas. Salvia, daisies, petunias, dianthus, alyssum, lobelia and begonias all look fantastic and grow well in pots or baskets.
This all does sound like a chore, but once you’ve put in that effort your garden would be the blooming with joy ! Last but not the least, remember to wash all your garden furniture and do a big sweep of the garden to remove any debris if left behind.
Summer is right around the corner and we all love a good BBQ. But sometimes a small mistake can lead up to a huge catastrophe.
Staying safe is everyone’s priority and it is important that we as a part of the greater community take extra precaution and make sure all safety measure are applied.
Some Apartment Building have combustible cladding on the outside. Combustible cladding on the exterior of a building doesn’t necessarily mean that your building is unsafe. However, once a fire starts combustible cladding may contribute to the spread of fire. This not only affects building occupants, but also bystanders and adjoining buildings. When doing a BBQ or using any open open flame outside or in your Balcony make sure you stay fire safe.
There are a few simple steps that you should follow to minimise the risk of fire and will keep you, your neighbours and your family safe
Isolate your BBQ Ensure your BBQ is at least 50 cm from walls, clothing and other materials
Fully extinguish your cigarette Use a heavy, high-sided ashtray (made of glass, ceramic or metal)
Isolate AC units Ensure clothing and other materials are kept at least 1 meter away
Isolate gas bottles Ensure gas bottles are stored outside, upright and away from sources of heat
You know you are in the right business when your clients give you such amazing feedback !
‘Shelley was there to personally greet us (even with a late check in!) and ensure we settled in to the flat. She went above and beyond, and the gorgeous flat was simply perfect for our stay – stylish, cozy and what a location! Thank you!’
At Silver Service Real Estate, we love what we do and it reflects in our work as well.
Everything underpinned by our no-compromise attitude to set the highest standards in service.
Check out our Short stay Boutique Hotels at Silversservice.com.au
Talk to one of our dedicated team members at [email protected] or call us +61 (0) 3 9855 1197 +61 (0) 3 9855 0541
Cladding safety and essential measures you can take to stay safe during an unfortunate fire emergency.
Cladding now has been a keen issue for the Victoria building authority and Essential Safety measure (ESM) have been put into practice.
Essential safety measure or ESM are the safety features required in a building to protect occupants in the event of a fire. ESMs may include :
If maintained adequately these at the time of a fire hazard, are responsible for ensuring everyone can exit the building safely and quickly. Their full functionality is important in case emergency arises.
Owners corporation managers, on behalf of owners, must ensure ESMs are kept up to date and regularly tested. Non-compliance puts occupants, passers-by and adjoining buildings at risk and this can be life threatening as well. Non-compliance may result in heavy fines. If you would like some more information please contact our partners OC Management Solutions
Essential Safety Measures are more important to be observed around combustible cladding. Combustible cladding does not mean you building is unsafe However, once a fire starts combustible cladding may contribute to the spread of fire.
Non-compliance may result in an infringement notice being issued by your Council or the Fire Authority. Fines may range from $290 to over $17,000 for an individual and over $88,000 if a company is prosecuted.
If you have any questions about how to maintain ESMs, please contact your local fire service fire safety department or your local MBS.
Is your property Management company delivering you the right service?
In order to evaluate the quality of service you receive, ask yourself these questions; -Are they prompt with their responses to your queries or concerns without you having to constantly call or email for them to pay attention to you? – Do you receive your rent consistently every month? – Are they transparent about their fees, or are you being charged fees that you were not informed about initially? – Do you trust them to get your property filled within a quick turnaround time after a tenant moves out? – Do they address repairs?
If the answer to any of this is NO, You need to rethink the quality of service you are receiving.
Too many landlords harbour the misconception that they can’t switch property managers during a lease contract and that there’s no exit door. If you feel like you’re stuck with your property manager and unsatisfied with their services, here’s something you should know: You don’t have to put up with poor property management experience.
You, as a landlord, can change property manager at any time if they are failing to manage your investment property to your standards. “Well, I don’t have the time for that”, or “it’s such a hassle” — if you’re thinking along these lines, then rest easy.
The process isn’t as complicated as you think. As Consumer Affairs Victoria puts it: “In most cases, you can terminate your estate agent’s management of your rental property, effective immediately, by written notice to the agent. Check your authority (contract) first.”
So yes, there aren’t any hoops to jump through. Would it cost anything to cut ties with your current property manager? That depends on your existing contract.
The good news is that our professional team, at Silver Service Real Estate can walk you through the switch. To assess whether your current property is delivering the value you expect, we invite you to fill in our property appraisal form so you can get a comparison.
When it comes to evaluating the quality of your property management service, asking yourself these questions is also a good place to start:
Are they prompt with their responses to your queries or concerns without you having to constantly call or email for them to pay attention to you?
Do you receive your rent consistently every month?
Do they have a thorough tenant screening process that includes referee checks to assess reliability, credit history and past tenancies?
Are they transparent about their fees, or are you being charged fees that you were not informed about initially?
Do you trust them to get your property filled within a quick turnaround time after a tenant moves out?
Do they address repairs promptly and ensure they are performed by qualified and registered tradespeople?
If the answer to any of these questions is a ‘No’, you have reasons to feel that you aren’t getting the service you require. And when you’re not 100% satisfied with the service, often the best option is to switch to a new team.
Toying with the idea of switching property managers? You can count on the team at Silver Service Real Estate to handle the entire process for you easily and best of all it’s free (except for the fees in your contract with the previous agents).
Silver Service Real Estate are there to assist you at every step of the way — from putting together all the paperwork and collecting files from your old agent, to notifying the tenants, arranging inspections, and finally, delivering the high level of service you desire and deserve. Bonus? We carry out everything with minimal disruption to your tenants.
Unlike many property agents, we, at Silver Service, stand by our commitment to property management services. So much so that we have created a commitment guarantee, which we encourage all clients to refer back. We consider this guarantee to be the standard when reviewing and managing our clients’ properties.
Interested to know more about changing your property management firm to Silver Service? Just give us a call!
Some renters choose to sublet the property unbeknown to the landlord, exposing them to the risk of losing control over their property and damages that could cost them dearly. And, that’s where the problems begin. Read more