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Too many landlords harbour the misconception that they can’t switch property managers during a lease contract and that there’s no exit door. If you feel like you’re stuck with your property manager and unsatisfied with their services, here’s something you should know: You don’t have to put up with poor property management experience.

You, as a landlord, can change property manager at any time if they are failing to manage your investment property to your standards. “Well, I don’t have the time for that”, or “it’s such a hassle” — if you’re thinking along these lines, then rest easy.

The process isn’t as complicated as you think. As Consumer Affairs Victoria puts it: “In most cases, you can terminate your estate agent’s management of your rental property, effective immediately, by written notice to the agent. Check your authority (contract) first.”

So yes, there aren’t any hoops to jump through. Would it cost anything to cut ties with your current property manager? That depends on your existing contract.

The good news is that our professional team, at Silver Service Real Estate can walk you through the switch. To assess whether your current property is delivering the value you expect, we invite you to fill in our property appraisal form so you can get a comparison.

When it comes to evaluating the quality of your property management service, asking yourself these questions is also a good place to start:

• Are they prompt with their responses to your queries or concerns without you having to constantly call or email for them to pay attention to you?
• Do you receive your rent consistently every month?
• Do they have a thorough tenant screening process that includes referee checks to assess reliability, credit history and past tenancies?
• Are they transparent about their fees, or are you being charged fees that you were not informed about initially?
• Do you trust them to get your property filled within a quick turnaround time after a tenant moves out?
• Do they address repairs promptly and ensure they are performed by qualified and registered tradespeople?

If the answer to any of these questions is a ‘No’, you have reasons to feel that you aren’t getting the service you require. And when you’re not 100% satisfied with the service, often the best option is to switch to a new team.

Toying with the idea of switching property managers? You can count on the team at Silver Service Real Estate to handle the entire process for you easily and best of all it’s free (except for the fees in your contract with the previous agents).

Silver Service Real Estate are there to assist you at every step of the way — from putting together all the paperwork and collecting files from your old agent, to notifying the tenants, arranging inspections, and finally, delivering the high level of service you desire and deserve. Bonus? We carry out everything with minimal disruption to your tenants.

Unlike many property agents, we, at Silver Service, stand by our commitment to property management services. So much so that we have created a commitment guarantee, which we encourage all clients to refer back. We consider this guarantee to be the standard when reviewing and managing our clients’ properties.

Interested to know more about changing your property management firm to Silver Service? Just give us a call!